Shipping Policy
In-Stock Products
Processing Time: Orders are typically processed within 1-3 business days.
Domestic Shipping (U.S.): Estimated delivery within 3–7 business days after processing.
International Shipping: Estimated delivery within 1–3 weeks after processing, depending on destination and carrier availability.
Custom-Made to Order Items
Production Time: Please allow 1–3 weeks for production before shipment.
Domestic Shipping (U.S.): Once shipped, delivery is typically within 1-2 weeks.
International Shipping: Once shipped, delivery is typically within 1–3 weeks, though times may vary based on destination and customs clearance.
During peak shipping times or due to unforeseen circumstances—such as high order volumes, customs inspections, or external carrier delays—deliveries may experience delays beyond our control. We appreciate your patience and understanding should such situations arise.
Order Modifications or Cancellations
For any modifications or changes to your order, requests must be submitted within 24 hours from the time the order was placed. While we will make every effort to accommodate your request, please understand that we cannot guarantee changes will be possible. It is important to note that if your order has already entered production or been shipped, it will continue moving forward through our fulfillment process without interruption.
Order Tracking
To keep you informed about the progress of your shipment, we provide order tracking information. Once your order has been dispatched, you will receive an email containing a tracking number and instructions on how to track your package. Utilize this information to monitor your delivery status online and ensure you're up-to-date on your order's whereabouts.
Customer Support
At Sana Motorsports, we are dedicated to providing excellent customer service. If you have any questions or concerns regarding shipping information, our team is here to assist you every step of the way from the moment you place your order until your product is delivered. Please feel free to reach out to us for any assistance you may need.